Best Website Design for Small Business – DIY or Hire it Out?

May 26, 2025

Scales implying balancing out Best website design options for small business

What It Means To Choose The Right Website Design For Small Business

Your website is often the first impression your business makes. It can help you build trust, drive sales, and grow your brand. But should you build your own website or hire a professional? Let’s explore the options and help you find the best path based on your goals.

Start with Your Website Goals

Before choosing a design route, get clear on what your site needs to do:

  • Sell products or services?
  • Capture leads or emails?
  • Educate visitors or build authority?

Typical goals include:

  • E-commerce and online sales
  • Lead generation through forms or booking
  • Branding and online visibility
  • Sharing information via blogs or FAQs

Knowing your goals helps you choose tools, features, and a design that actually supports your business.

3 Main Website Design Routes

  1. Build Your Own Website • Use platforms like Wix, Squarespace, or Shopify
    • Great for small budgets, fast launches, and hands-on learners
    • Best if you want full control using an easy website builder
  2. Hire a Web Designer • Custom design tailored to your business
    • Strategic layout and features
    • Best for long-term growth and advanced needs
  3. Hybrid Approach • Start with a template, then bring in expert help for specific tasks
    • Combine the cost-saving of DIY with the quality of a website building service

Pros and Cons of Building Your Own Website

Pros:

  • Lower monthly cost ($10–$50)
  • Quick to get started
  • Full control of updates and changes

Cons:

  • Limited customization
  • DIY support can be slow
  • Advanced features may require workarounds

Top DIY Tools:

  • Wix – Drag-and-drop flexibility
  • Squarespace – Sleek, modern templates
  • Shopify – Focused on online selling
  • Webflow – More design control
  • WordPress.com – Great for blogs and content-rich sites

Why Hire a Web Designer

Benefits:

  • Custom branding and UX design
  • Integration with tools like CRMs or booking systems
  • Expert input on structure and SEO

Things to Ask:

  • What’s their process?
  • What’s included in the cost?
  • Do they offer post-launch support?

Cost:

  • $500–$10,000+ depending on project size
  • Higher investment, but often better long-term ROI

Design Tips That Drive Results

Whether you go DIY or professional, focus on:

  • Clear calls to action (CTAs)
  • Clean layout and easy navigation
  • Mobile optimization
  • Fast loading times
  • SEO basics (headers, image alt tags, readable content)

Pro Tip: Even if you build your own website, consider investing in strong branding, content, and user experience.

Want to know what’s hot and whats not? Read our recent article covering the Top 5 Website Design Trends NO Small Business Owner wants To Miss in 2025!

Website Growth and Maintenance

If You DIY:

  • You handle all updates, backups, and security

 

If You Hire a Pro:

  • Ask about maintenance plans or ongoing support

Think Long-Term:

  • Can the site grow with your business?
  • Will you be able to add features later?

Which Route is Best for Your Business?

Here are a few examples:

  • Local service provider: Use an easy website builder tool + SEO help
  • Personal brand or portfolio: DIY with a strong template
  • Small business or startup: Hybrid or custom design
  • E-commerce: Professional design for performance and security

Choose what fits your goals, budget, and comfort level with technology.

Find Your Best-Fit Design Path

There’s no single answer. The right route depends on your goals, budget, and how hands-on you want to be. Whether you use a beginner website guide, a DIY website design, or hire a web designer, make sure the end result works for your business.

Build smart. Grow fast. And choose the website design route that sets you up for success.

Want to learn design trends will work best for your small business? Check out this article laying out the Top Five Website Design Trends you’re not Going to Want to Miss in 2025

 

Explore our services

We outfit your hardware with high-powered, high-functioning software.

Software Services

Making a system that works for you.

Learn More arrow_right icon

WE combine artistry with technology for an attractive front- and back-end experience.

Website Services

Making your best online impression.

Learn More arrow_right icon

Our team is ready to fight your technology fires.

IT Services

Maintaining your technology.

Learn More arrow_right icon

Soar Tagline V3.1

Our team is always excited to welcome a new face and start finding ways to help your business see new heights!

Let's take flight arrow_right icon

Woman floating on the wind