Imagi-Tech

Construction · Akron, OH

IT Support for Construction in Akron, OH

There is a version of the monthly job cost review in every Akron construction operation, and managed IT support exists because it is almost always longer than it needs to be. We keep your systems running for contractors and builders in Northeast Ohio, starting with an audit of an estimating spreadsheet, email, and the accounting package rather than a proposal.

Nearest office: Marietta, OH · 200 Putnam St, Suite 201, Marietta, OH 45750

Construction illustration

Who does IT Support for contractors and builders in Akron, OH?

For contractors and builders in Akron, OH, Imagi-Tech handles managed IT support: monitoring, patching, and a tested backup, sized for a business where the project manager is also doing three other jobs. Every engagement opens with a free audit and a fixed quote, and nothing is billed before that quote is agreed.

Akron, OH
Akron, OH Photo: Andre Carrotflower · CC BY-SA 4.0

Northeast Ohio

Working in Akron

Akron turned a rubber industry into a polymer and materials economy, which means an unusual number of small technical firms here have real engineering data to manage and no one whose job it is to manage it.

What we hear from contractors and builders in Akron is not that technology failed. It is that an estimating spreadsheet, email, and the accounting package were never introduced to each other, so the project manager became the integration — carrying the change order by hand, daily. managed IT support is mostly about retiring that job.

  • Polymers, rubber, and the research economy that grew out of them
  • Health systems, the University of Akron, and specialty manufacturing

What this actually looks like

IT Support for contractors and builders

Construction support has to work in two places that could not be less alike: a trailer on a site with a cell hotspot and a mud-covered laptop, and an office running estimating and accounting. We handle both, plus the part nobody thinks about until it bites — the file share holding twenty years of drawings, which is usually one aging box in a closet with a backup nobody has restored from.

None of that is unique to Akron, OH — but Akron is up I-77 from us, close enough to the corridor we drive most often that on-site days here are routine., so the managed IT support scope comes from watching an estimating spreadsheet, email, and the accounting package rather than from a questionnaire.

What we would look at first in Akron

  • What happens to the change order in Akron the week the project manager is out and monitoring, patching, and a tested backup is not in place
  • Where an estimating spreadsheet, email, and the accounting package start to fail whenever a requirement shifts at polymers, rubber, and the research economy that grew out of them, and what managed IT support would do about it
  • Whether the project manager can finish the change order in Akron without opening a second system, before managed IT support touches anything
  • Whether the morning nothing boots would find contractors and builders in Akron ready, or find them improvising

What changes for contractors and builders

  • Live job cost instead of a month-end surprise
  • Change orders that are signed, priced, and billed
  • Field hours that land in payroll without retyping

Systems that stay boring, and a number that a person picks up.

How we cover Akron

IT Support in Akron, OH

In Northeast Ohio, IT Support has to fit a real budget. Akron is up I-77 from us, close enough to the corridor we drive most often that on-site days here are routine. We scope against what you own rather than a catalogue, and for a construction operation the deliverable is a monitored network and a tested restore.

We're not a call center. We're a Northeast Ohio technology partner up I-77 from our Marietta office, and a person who knows your managed IT support setup and your an estimating spreadsheet, email, and the accounting package answers when you call.

What managed IT support includes

  • Help desk with a real person answering
  • Network and server monitoring
  • Backup and disaster recovery

Everything managed IT support covers

The systems we end up in

  • Estimating and bid tracking
  • Job costing and committed costs
  • Change orders and RFIs
  • Field time and equipment logs

How we work

Four slices, and you approve every one

1 2 3 4

Document, scope, build — in that managed IT support order. For contractors and builders in Akron, OH the documenting pays for itself, because it is usually the first time an estimating spreadsheet, email, and the accounting package have been written down anywhere.

  1. 1 Free audit
  2. 2 Stabilize
  3. 3 Standardize
  4. 4 Stay ahead

The full IT Support process

Get a clear read on your technology

One visit, one write-up. What is solid in an estimating spreadsheet, email, and the accounting package, what is one bad morning from trouble, and what managed IT support would do first for a construction operation in Akron.

Get free audit

The short version

Why this page exists

The version of IT Support that works for a construction business in Akron, OH is unglamorous: get the change order recorded once, get the project manager out of the middle of an estimating spreadsheet, email, and the accounting package, and let monitoring, patching, and a tested backup handle the part that needs no person.

Two minutes, seven questions

Describe the software you actually need

Not sure whether you are describing a rebuild, a migration, or a report nobody can produce? Seven questions sort an estimating spreadsheet, email, and the accounting package into a managed IT support project a Akron owner can act on.

Take the scoping quiz →

Questions

What Akron businesses ask us

Will IT Support survive our busiest stretch?

It has to, so we plan the work around the monthly job cost review rather than through it. In Akron, OH that also means scheduling on-site time when it helps rather than when it suits us: Akron is up I-77 from us, close enough to the corridor we drive most often that on-site days here are routine.

What if the person who built our system has left?

That is the normal managed IT support case, not the hard one. We document an estimating spreadsheet, email, and the accounting package from the outside — what it does, not what someone meant it to do — and in Akron the project manager is usually the best source for how the change order really moves.

Do we have to move everything to the cloud for managed IT support?

No. Cloud is a tool, not a religion. Around Akron, where polymers, rubber, and the research economy that grew out of them shapes what has to keep working when the internet does not, some of what we do for construction clients stays on premise. The audit says which parts.

What happens if something breaks after hours?

Coverage is agreed in writing beforehand, set against your clock rather than ours. For a construction operation in Akron that usually means the monthly job cost review is the hour that cannot slip, and a day of downtime nobody budgeted for is what we are insuring against.

Free audit

Let's get started

A sentence is enough. "who picks up, and will they know our setup" gets a real answer about an estimating spreadsheet, email, and the accounting package, not a discovery call about Akron.