Insurance
IT Support for Insurance
Full-stack support from people who know your setup. We answer the phone, monitor your systems, and fix problems before they become outages. Policies in one system, claims in another, renewals in someone's head.
Sound familiar?
Where independent agencies usually get stuck
- The "computer guy" is whoever is least busy that morning
- Backups exist, but nobody has ever tested a restore
- Every vendor points at a different vendor
- Outages get discovered by customers before staff
What's included
What you actually get
- Help desk with a real person answering
- Network and server monitoring
- Backup and disaster recovery
- Security patching and updates
- Vendor management
Systems that stay boring, and a number that a person picks up.
Insurance
The systems we end up in
Most independent agencies are running some version of these four. IT Support work usually starts by making them agree with each other.
Agency management and policy records
Carrier portals and downloads
Claims tracking and documentation
Renewal and commission reporting
What changes
- Renewals surface early instead of lapsing quietly
- Client history in one place when the phone rings
- Commission numbers that reconcile without a spreadsheet
How we work
IT Support, cut into four pieces
Free audit
We walk your network, servers, backups, and licenses, then hand you a plain-language read on what is solid and what is one bad morning away from trouble.
Stabilize
Patching, monitoring, and a backup you have actually watched restore. The loud problems go quiet first.
Standardize
Documented setups, managed vendors, one place tickets land. New hires get a working desk on day one.
Stay ahead
Monthly reviews, budget-friendly hardware planning, and a person who already knows your setup when you call.
Proof
Work like this, written up
The business challenge, what we did, and what happened — in full, on the page.
United Bank
A bank with its own IT team, needing specialists on call for the web side. Seven years of scheduled maintenance, ad hoc escalation, and controlled updates.
7+ yrs continuous maintenance contract, still running
Website Redesign & MaintenanceUnited Bank
A bank website rebuilt from scratch on a secure CMS, documented thoroughly enough that staff with no web coding background now make their own content edits.
Website RedesignIntra-State Insurance Corporation
A years-old static HTML site with feathered image borders and a post-it yellow background, rebuilt around the agency’s people rather than its policies.
9 states of agency clients the new site serves
Get a clear read on your technology
Free audit: gaps, risks, and growth opportunities, in plain language. Yours to keep whatever you decide.
Get Free Audit →Where we work
IT Support for Insurance, by market
Pick the market closest to you. Every one of them gets the same process, the same people, and the same phone number.
Mid-Ohio Valley
Southeast Ohio
Central Ohio
Upper Ohio Valley
West Virginia
Free audit
Let's get started
Tell us what is not working. Plain language is perfect — "our Access database is dying" tells us plenty.