Non-profits
IT Support for Non-profits
Full-stack support from people who know your setup. We answer the phone, monitor your systems, and fix problems before they become outages. Donors, grants, and volunteers held together by one overworked admin.
Sound familiar?
Where community organizations usually get stuck
- The "computer guy" is whoever is least busy that morning
- Backups exist, but nobody has ever tested a restore
- Every vendor points at a different vendor
- Outages get discovered by customers before staff
What's included
What you actually get
- Help desk with a real person answering
- Network and server monitoring
- Backup and disaster recovery
- Security patching and updates
- Vendor management
Systems that stay boring, and a number that a person picks up.
Non-profits
The systems we end up in
Most community organizations are running some version of these four. IT Support work usually starts by making them agree with each other.
Donor records and giving history
Grant deliverables and reporting
Volunteer scheduling and hours
Program outcomes and case notes
What changes
- Year-end letters that go out without a fire drill
- Grant reports assembled from records, not memory
- Volunteer hours logged once and counted everywhere
How we work
IT Support, cut into four pieces
Free audit
We walk your network, servers, backups, and licenses, then hand you a plain-language read on what is solid and what is one bad morning away from trouble.
Stabilize
Patching, monitoring, and a backup you have actually watched restore. The loud problems go quiet first.
Standardize
Documented setups, managed vendors, one place tickets land. New hires get a working desk on day one.
Stay ahead
Monthly reviews, budget-friendly hardware planning, and a person who already knows your setup when you call.
Proof
Work like this, written up
The business challenge, what we did, and what happened — in full, on the page.
Parkersburg-Marietta Building & Construction Trades Council
A single-page site became a member portal with ACH dues payment, document submission, an events calendar, and public resources for people looking to join a trade.
1 to many pages — from a single-page site to a full member portal
Website RedesignThe Betsey Mills Club
A century-old community club with a static site and no way to take money online. Rebuilt responsive, with online payment for classes, memberships, custom amounts, and donations.
100+ yrs of community history the site had to carry
Networking & Managed ServicesAthens Mold and Machine
No IT department, spotty network security, no disaster plan, and a consumer ISP router carrying a machine shop. An audit first, then a network rebuilt from the ground up and documented.
0 to 1 disaster recovery plans — there was none before
Get a clear read on your technology
Free audit: gaps, risks, and growth opportunities, in plain language. Yours to keep whatever you decide.
Get Free Audit →Where we work
IT Support for Non-profits, by market
Pick the market closest to you. Every one of them gets the same process, the same people, and the same phone number.
Mid-Ohio Valley
Southeast Ohio
Central Ohio
Upper Ohio Valley
West Virginia
Free audit
Let's get started
Tell us what is not working. Plain language is perfect — "our Access database is dying" tells us plenty.