Government
IT Support for Government
Full-stack support from people who know your setup. We answer the phone, monitor your systems, and fix problems before they become outages. Decades-old records systems, real audit requirements, and a budget that never stretches.
Sound familiar?
Where county offices and municipalities usually get stuck
- The "computer guy" is whoever is least busy that morning
- Backups exist, but nobody has ever tested a restore
- Every vendor points at a different vendor
- Outages get discovered by customers before staff
What's included
What you actually get
- Help desk with a real person answering
- Network and server monitoring
- Backup and disaster recovery
- Security patching and updates
- Vendor management
Systems that stay boring, and a number that a person picks up.
Government
The systems we end up in
Most county offices and municipalities are running some version of these four. IT Support work usually starts by making them agree with each other.
Permits, licensing, and code enforcement
Records retention and public requests
Utility billing and receipting
Grant tracking and reporting
What changes
- Public records found in seconds, not file rooms
- Audit trails that exist without extra clerical work
- Systems staff can run after the vendor goes quiet
How we work
IT Support, cut into four pieces
Free audit
We walk your network, servers, backups, and licenses, then hand you a plain-language read on what is solid and what is one bad morning away from trouble.
Stabilize
Patching, monitoring, and a backup you have actually watched restore. The loud problems go quiet first.
Standardize
Documented setups, managed vendors, one place tickets land. New hires get a working desk on day one.
Stay ahead
Monthly reviews, budget-friendly hardware planning, and a person who already knows your setup when you call.
Proof
Work like this, written up
The business challenge, what we did, and what happened — in full, on the page.
Jefferson County, PA
Three legacy county sites rebuilt: 200+ pages migrated to a Section 508 compliant platform, a secure case-file exchange for the District Attorney, a maintenance ticketing system, a new county identity, and a .com to .gov migration executed with no downtime.
200+ pages of legacy content migrated and rebuilt
Networking & Managed ServicesAthens Mold and Machine
No IT department, spotty network security, no disaster plan, and a consumer ISP router carrying a machine shop. An audit first, then a network rebuilt from the ground up and documented.
0 to 1 disaster recovery plans — there was none before
Security & MaintenanceUnited Bank
A bank with its own IT team, needing specialists on call for the web side. Seven years of scheduled maintenance, ad hoc escalation, and controlled updates.
7+ yrs continuous maintenance contract, still running
Get a clear read on your technology
Free audit: gaps, risks, and growth opportunities, in plain language. Yours to keep whatever you decide.
Get Free Audit →Where we work
IT Support for Government, by market
Pick the market closest to you. Every one of them gets the same process, the same people, and the same phone number.
Mid-Ohio Valley
Southeast Ohio
Central Ohio
Upper Ohio Valley
West Virginia
Free audit
Let's get started
Tell us what is not working. Plain language is perfect — "our Access database is dying" tells us plenty.